Simulated workplaceCAQA Voltline Electrical is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
UEECAQA VoltlineSimulated workplace
Simulated workplace
Department

Refrigeration and Air Conditioning

Installs, commissions, services and repairs cold rooms, commercial refrigeration, split systems and variable refrigerant flow air conditioning, handling refrigerants under licence and keeping recovery and charge records for every job.

Refrigeration and Air Conditioning Manager9 staff
Home/Departments/Refrigeration and Air Conditioning
Responsibilities

What the team is accountable for

  • Install and commission refrigeration and air conditioning systems
  • Diagnose faults in refrigeration and control circuits
  • Recover, charge and leak test refrigerants under licence
  • Keep the refrigerant handling log for every job
  • Service dairy, cold store and retail refrigeration plant
  • Advise customers on energy efficiency and refrigerant choice
Performance measures

How we know it is working

97%
Cold store breakdowns attended within 2 hours
212
Refrigerant recovered this quarter (kg)
4%
Repeat call-outs within 30 days
People

Who works here

CF

Carla Ferreira

Refrigeration and Air Conditioning Manager

Leads the refrigeration team and holds a full refrigerant handling licence, having worked on cold store and dairy plant for sixteen years.

MB

Marco Battaglia

Refrigeration Technician

Services cold rooms and commercial cabinets for the cold storage and retail accounts and completed his apprenticeship with Voltline four years ago.